At HawtPark, we are committed to delivering high-quality handloom products to our customers as quickly and safely as possible. Please read through our shipping policy to understand how we process and deliver orders.
We offer standard and express shipping options within India. All orders are processed within 1-2 business days, and shipping times depend on your location:
Shipping costs are calculated at checkout and may vary depending on the size, weight, and destination of the order. Free standard shipping is available for orders over ₹2,000 within India.
We currently ship to selected international destinations. Shipping times and costs will be displayed during checkout based on the destination country. Please note that international orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
International shipping times may vary but typically range from 7-14 business days.
Once your order has been shipped, you will receive a confirmation email with your tracking information. You can use this information to track your shipment directly through the carrier's website.
While we strive to ensure timely delivery, unexpected delays may occur due to factors outside our control, such as weather conditions, customs processing, or carrier-related issues. In such cases, we will do our best to keep you informed.
If your package is lost or arrives damaged, please contact us immediately at shashank@hawtpark.com. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund, as applicable.
Please note that we do not currently ship to P.O. Boxes or APO/FPO military addresses.
If you have any questions about our shipping policy, please feel free to reach out to our shashank team at shashank@hawtpark.com.
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